Terms of service
TERMS AND CONDITIONS
Norelia
Last Updated: 31 August 2026
1. ACCEPTANCE OF TERMS
These Terms and Conditions (“Terms”) are entered into by and between you and Norelia (“Company,” “we,” “our,” or “us”).
These Terms govern your access to and use of:
- our website and online store;
- any related websites, checkout pages, landing pages, subdomains, and services;
- any purchases of products offered through the foregoing (collectively, the “Website”); and
- any products or subscription services (“Products”).
By accessing or using the Website, creating an account, enrolling in a subscription, clicking “I agree,” or purchasing any Product, you:
- represent that you are at least eighteen (18) years old;
- represent that you have legal capacity to enter into a binding agreement; and
- agree to be bound by these Terms.
If you do not agree with these Terms, you must not access or use the Website.
Nothing in these Terms affects any statutory consumer rights that cannot legally be excluded or limited.
1.1 Electronic Assent
Where presented, you may be required to take affirmative action, such as checking an unchecked box or clicking a clearly labeled button, acknowledging your agreement to these Terms before completing certain transactions.
Your affirmative action constitutes electronic acceptance of these Terms.
1.2 Modifications to Terms
We may revise these Terms from time to time.
If we make material changes, we may provide reasonable notice through the Website, email, your account, or other appropriate means.
Your continued use of the Website after revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
2. ACCESS TO THE WEBSITE
We grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Website for personal, non-commercial purposes.
We reserve the right to modify, suspend, or discontinue any part of the Website, restrict access, or refuse service where permitted by law.
3. ACCOUNT SECURITY
If you create an account, you agree to provide accurate and complete information and to maintain the confidentiality of your login credentials.
You are responsible for activity conducted through your account and should notify us promptly if you believe your account has been accessed without authorization.
4. PROHIBITED USES
You agree not to:
- violate any applicable law or regulation;
- use the Website for fraudulent or unlawful purposes;
- interfere with or disrupt the Website or its security;
- attempt to gain unauthorized access to our systems;
- scrape, copy, reproduce, or systematically collect Website content without permission;
- upload or transmit malicious code, viruses, or harmful material;
- impersonate another person or entity; or
- otherwise misuse the Website or our services.
5. INTELLECTUAL PROPERTY
All content appearing on the Website, including text, graphics, logos, photographs, product images, designs, trademarks, videos, software, and other materials, is owned by or licensed to Norelia and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, publish, or otherwise use our content without our prior written permission, except as permitted by applicable law.
6. PRODUCT INFORMATION
We make reasonable efforts to ensure that Product descriptions, images, pricing, ingredients, and other information displayed on the Website are accurate and current.
However, colors and appearance may vary depending on your device or screen.
We reserve the right to correct errors, inaccuracies, or omissions and to update Product information at any time.
Norelia Products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on the Website is for general informational and educational purposes and is not medical advice.
6.1 No Medical Advice
You should consult a qualified healthcare professional before using dietary supplements, particularly if you are pregnant or breastfeeding, have an existing medical condition, take medication, or have other health concerns.
6.2 Individual Results
Individual experiences and results may vary. We do not guarantee that any particular Product will produce a specific result for you.
7. COMMUNICATIONS
By providing your email address or other contact information, you agree that we may contact you regarding your orders, account, purchases, customer-service requests, and other transactional matters.
Where required by law, we will obtain appropriate consent before sending promotional communications.
You may unsubscribe from promotional emails at any time using the unsubscribe instructions included in those communications.
8. PRIVACY
Your use of the Website is also subject to our Privacy Policy, which explains how we collect, use, and process personal information.
9. PAYMENTS AND BILLING
When you place an order, you are submitting an offer to purchase the Products shown in your order.
We reserve the right to accept, refuse, or cancel an order for legitimate reasons, including suspected fraud, pricing errors, inventory issues, or other circumstances permitted by law.
You authorize us and our payment providers to charge the payment method you provide for all applicable amounts associated with your order.
Prices are displayed in the applicable currency shown on the Website at the time of purchase.
10. SHIPPING; DELIVERY; RISK OF LOSS
We will arrange shipment of Products to the delivery address provided during checkout.
Delivery times shown on the Website are estimates unless expressly stated otherwise.
You are responsible for providing an accurate and complete delivery address.
Where applicable law provides otherwise, nothing in these Terms transfers risk of loss or responsibility for the Products before you receive them.
11. ERRORS AND OMISSIONS
We reserve the right to correct typographical errors, inaccuracies, omissions, pricing errors, and other mistakes appearing on the Website.
If an error affects an order that you have already placed, we may contact you to provide the correct information or, where appropriate, cancel the affected order and provide a refund.
12. FORCE MAJEURE
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, war, terrorism, government actions, labor disputes, transportation disruptions, internet or telecommunications failures, or disruptions affecting our suppliers or service providers.
Nothing in this section limits any rights you may have under applicable consumer law.
13. SUBSCRIPTIONS; AUTOMATIC RENEWAL
Where available, Norelia may offer Products through subscription plans.
If you choose a subscription, your subscription will automatically renew according to the billing frequency displayed at checkout unless you cancel before the next renewal.
By purchasing a subscription, you authorize us or our payment provider to charge your selected payment method for each applicable renewal.
The applicable subscription price and billing frequency will be presented to you before you complete your subscription purchase.
13.1 Cancellation
You may cancel your subscription at any time before the next renewal.
You may cancel through your customer account where available or by contacting our customer support team at:
Cancellation will prevent future renewals but does not necessarily cancel an order that has already been processed.
13.2 Billing Information
You are responsible for providing current, complete, and accurate billing information.
If your payment information changes, you should update it promptly through your customer account or by contacting customer support.
14. SMS PROGRAM
If you voluntarily opt in to Norelia's SMS program, you consent to receive recurring text messages, which may include transactional messages, order updates, abandoned-cart reminders, promotional offers, and other messages described during the opt-in process.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to a message. You may reply HELP for assistance.
Your consent to receive marketing text messages is not a condition of purchasing Products.
15. USER CONTENT
If you submit reviews, photographs, testimonials, comments, or other content to Norelia (“User Content”), you represent that you have the right to submit that content.
By submitting User Content, you grant Norelia a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content for purposes related to operating, promoting, and marketing Norelia and its Products, subject to applicable law.
We reserve the right to remove User Content that we believe violates applicable laws, these Terms, or our policies.
16. DISCLAIMERS
To the fullest extent permitted by applicable law, the Website and its content are provided on an “as available” basis.
We do not guarantee that the Website will always be uninterrupted, error-free, secure, or free from harmful components.
We make no guarantees regarding the suitability of the Website for any particular purpose.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
17. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Norelia will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Products.
Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, defective products, or any other liability that cannot legally be limited or excluded.
Where permitted by law, our total liability arising from your purchase or use of a Product will not exceed the amount you paid to us for the Product giving rise to the claim.
18. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Norelia and its officers, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the Website, your violation of these Terms, or your infringement of another person's rights.
19. CLAIMS AND DISPUTES
If you have a concern or dispute regarding Norelia, we encourage you to contact us first so that we can attempt to resolve the matter informally.
You can contact us at:
Nothing in these Terms prevents you from exercising any statutory consumer rights or bringing a claim before a court or other authority where such rights cannot legally be restricted.
20. GOVERNING LAW
These Terms are governed by the laws applicable to your purchase and use of the Website, subject to any mandatory consumer-protection laws that apply in your country or jurisdiction.
If you are a consumer in the United Kingdom or European Economic Area, nothing in these Terms is intended to deprive you of protections or rights that you are entitled to under mandatory local law.
21. SEVERABILITY
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
22. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, Refund Policy, and any other policies expressly incorporated into the Website, constitute the entire agreement between you and Norelia regarding your use of the Website and purchase of Products, except where applicable law provides otherwise.
23. CONTACT INFORMATION
If you have questions regarding these Terms, your order, subscriptions, or our services, please contact us:
Norelia
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: support@trynorelia.com